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masonite door company Complaint - Masonite refuses to honor warranty
masonite door company Complaint

masonite door company Complaint

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Masonite refuses to honor warranty


A google search will come up with countless, meaning at least 60 complaints about Masonite doors. Many of the complaints come from people who bought their doors at Home Depot. From 2003 to the present Masonite has been hawking it's inferior doors at Home Depot with fancy displays (which they pay extra for) and glossy handouts. Masonite exterior doors in some cases are priced three times more than other doors in Home Depot. It appears that Masonite essentially not honoring any of its door warranty's. Home Depot will do nothing either.

I would not advised anyone to even shop at Home Depot due to their policy to sit idly while customer warranties are ignored.


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Comments


MissSteak says: (4 years ago)
 0
Hello Robert from Home Depot, did you follow up on this review? I have also had major issues/problems/complications with Home Depot, Masonite and Peak Installations and I would like to know if anything can be done for me as well or should I just contact the Ben Hill Number and the Better Business Bureau instead? Thank you for your time.



HomeDepotCareTeam says: (5 years ago)
 0
Thanks sailforfun for your post. We will look into this. We appreciate you sharing this information.

Robert
Home Depot Customer Care
Social Media Team




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